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Legends Standard Wood Shutter Warranty

Legends Direct warrants its Standard Wood shutters to be free of manufacturer's defects in material and workmanship for one year from date of sale. Any post-delivery modifications will void this warranty.  This warranty is non-transferable.  Coverage terminates if you sell or otherwise transfer the shutters ownership.

 The examples listed below are common in wood shutters and are not considered defects, and are not limited to the following examples:

  • Minor imperfections or blemishes
  • Hairline or edge cracks
  • Exposed bare or primed wood caused by expansion, contraction or shifting of wood
  • Minor warping or bowing

If painted by the manufacturer, paint is warranted for one year from purchase to not peel or flake. Fading is normal and is not covered by warranty.

Any claims under this warranty must be made in writing to: Legends Direct, Attn. Warranty Dept., 14283 N. Fenton Rd., Fenton, MI 48430

All claims must be accompanied by proof of purchase and owner’s name, address, telephone number, and brief description of the problem. To honor the warranty, the customer must comply with reasonable manufacturer's requests to determine the cause of the problem. This warranty gives you specific legal rights and you may also have other rights which vary from state.

In the event of defect (as described above), Legends Direct should first be given reasonable opportunity to determine its possible responsibility prior to any repairs or replacements being made and the defective shutters must be returned to Legends Direct PREPAID. Upon receipt, and at its option, Legends Direct will repair or replace the defective shutters and return the repaired or replaced shutters to the claimant. 

Legends Direct is not responsible for any costs or expenses incurred in the removal or reinstallation of its product, nor is it responsible for any inconvenience, commercial loss, incidental or consequential damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply to you. This warranty does not cover damages or defects caused by product misuse or abuse, improper installation, fire, weathering or acts of God such as hurricanes, tornadoes or hailstorms.